Contact and Connection

in your own time, in your own way

This is a space where you can reach out in the way that feels easiest for you. Whether you prefer a call, an email, or a quiet note through the form, your first step is welcome here.

As a trauma-informed counsellor for women,

I offer in-person trauma counselling in Shepparton and online trauma therapy across Australia.

Trauma counsellor in Shepparton offering in-person and online therapy

Call or Email

If speaking feels easier, you can call.

If writing feels supportive, you can email or use the contact form below.

Contact via:

  • Phone: 0479 123 574

  • Fax: 02 9218 5907

  • Email: [email protected]

  • Website: www.serenitytherapy.com.au

Visit

In-person sessions are held in Shepparton, Victoria, with online sessions available across Australia.

Address: 105 Balaclava Road, Shepparton, Victoria

(Please note: this is not a walk-in service. All sessions are by appointment only.)

There is free off-street parking nearby. The building has a toilet available. Please note it does not have a disabled toilet and is not wheelchair accessible.

Location on Google Maps

Balaclava Rd Service Rd, Shepparton VIC 3630, Australia

Photos of Therapy Room

Contact Form

If you prefer to write your message, please use the form below or email directly to [email protected].

Please include your best contact details and a short note about your question. I usually reply within 1 to 2 business days. Being a sole practitioner, there may be occasional delays due to unforeseen circumstances. You will be contacted via your preferred method as soon as possible.

If your situation feels urgent or unsafe, please do not wait. Support is available 24/7, please see [Crisis Support →] for phone lines and resources.

Your information will be kept private and used only to respond to your enquiry. If you consent, it may also be used to send you occasional newsletters with resources, updates, or event invitations.

You will always have the option to unsubscribe at any time.

Contact Form

By submitting this form, I agree to be contacted to discuss my query. I understand this form isn’t monitored for emergencies.

Ready to Begin?

When you feel ready, you can book directly below.

Crisis & 24/7 Mental Health Support

If you are in crisis or at risk, please contact (Australia):

  • Emergency: 000

  • Lifeline: 13 11 14

  • Suicide Call Back Service: 1300 659 467

  • Your local Mental Health Triage

  • If you are in the Goulburn Valley region, support is also available via Mental Health Triage:1300 369 005

(All above numbers are 24/7)

If you are seeking support but not in crisis (Australia):

  • Beyond Blue: 1300 224 636 (24/7 support)

  • Griefline: 1300 845 745 (8am–8pm, 7 days/week)

  • Parent Line (Victoria) :13 22 89 (8am–midnight, 7 days/week)

  • Kids Helpline: 1800 55 1800 (24/7 support for ages 5–25)

  • Safe Steps (Family Violence): 1800 015 188 (24/7 family violence response)

  • 1800 RESPECT (Sexual Assault/DV) : 1800 737 732 (24/7 national sexual assault/domestic violence)

I, as a South Indian woman, owner and practitioner of Serenity Counselling and Consulting Services acknowledges the Yorta Yorta people as the Traditional Custodians of the unceded land, waters and community where I live and work. I acknowledge the tribes of Aboriginal people who lost their connection to the land, waters and community during colonisation. 

I extend my respect to the Ancestral wisdom, as well as Elders past, present and emerging. I also pay my respect to Aboriginal and Torres Strait Islander people visiting this website and accessing service via Serenity Counselling and Consulting Services.

I strive to provide a space that is inclusive of your disability, neurodivergence, diverse bodies, participants from  LGBTIQASBP+ communities , race, skin colour, and ethnicity where your lived experience is valued, your voice is heard and respected. I am committed to offer a space where your strengths and expertise is celebrated. I am committed to continue my process of unlearning of internalised -isms and learning from lived experience voices. 

I am dedicated to offer a space that is evolving with listening and reflecting of experiences of participants that I have a the honour of working with, colleagues that generously shares their wisdom as well as the teachers I have the privilege of learning from.

Serenity Counselling & Consulting Services
 

A lit lantern space for the weary, inviting you back to yourself.

@2025 Serenity Counselling and Consulting Services

Copyright 2025. Serenity Counselling and Consulting Services. All Rights Reserved.