I believe in being clear and transparent, so you know what to expect before you book.

Your investment is not just for our time together.

It honours the depth of presence I bring, the skills and training I’ve cultivated, and the sustainable care this practice is built upon.

This allows me to keep showing up with consistency, warmth, and integrity.

Session Fees

Service

Duration

Fee

Individual Therapy

50 -minutes

AUD 200

Extended Session

90 - minutes

AUD 300

Therapy Intensive (Current participants)

3 hours

AUD 750

Therapy Intensive (Package)

8.5 hours

AUD 2,065

Short Session (Current participants)

30 minutes

AUD 100

Payment and Policies

  • Payment: You can pay by bank transfer or card (a small convenience fee applies for card payments). Invoices are issued during the week of your appointment and are due within 7 days. If an invoice remains unpaid without communication, it may be referred to a recovery service, with any associated fees added.

  • Intensives: A 50% deposit is required one week before your intensive. The remainder is due on the day of the intensive or by the invoice due date, whichever comes later.

  • Reports and Paperwork: Reports or letters are only provided when required by a funding provider (e.g., Medicare or NDIS).

  • I do not write reports especially for medico-legal purposes such as for court.

  • Cancellations: Please provide at least 2 clear business days’ notice to reschedule or cancel. Late cancellations or no-shows incur the full fee.

    As a sole practitioner, I need this time to offer the session to others and sustain the practice. For neurodivergent participants, I understand appointments can be hard to track. I trust you’ll use your strengths and supports to help you attend.

  • Reminders: You may receive an automated reminder, but please don’t rely on it.

    When you book, it is your responsibility to set up reminders that work for you.

  • Hardship: If you’re experiencing financial difficulty, you are welcome to reach out, ideally before your session, so we can explore what’s possible or connect you with another community resource.

Funding and Rebates

  • Medicare: Rebates are available with a valid GP Mental Health Treatment Plan. As of 2025–26, the rebate is $87.25 for a 50+ minute session. Bulk billing is not offered.

  • Private Health: Some funds, such as Bupa, may provide rebates. Please check directly with your health fund to confirm.

  • Carer Gateway: If you are a carer, Carer Gateway funds up to six counselling sessions. I am a registered provider with Carer Gateway.

  • NDIS: I currently support existing NDIS participants but am not taking on new NDIS clients at this time.

  • Other Funding: I accept VIC Worksafe participants and Victorian Financial Assistance Scheme approved participants (previously VOCAT).

  • Community Programs (not with me): APMHA Healthcare (PHN funded program) and Mental Health and Wellbeing Local (116 Corio St, Shepparton VIC) offer free sessions directly, but they do not fund private sessions with me.

This work is a partnership, rooted in trust, presence, and care.

If the rhythm of these offerings feels right for you, you can book a session or join a free Q & A call using the button below.

Crisis & 24/7 Mental Health Support

If you are in crisis or at risk, please contact (Australia):

  • Emergency: 000

  • Lifeline: 13 11 14

  • Suicide Call Back Service: 1300 659 467

  • Your local Mental Health Triage

  • If you are in the Goulburn Valley region, support is also available via Mental Health Triage:1300 369 005

(All above numbers are 24/7)

If you are seeking support but not in crisis (Australia):

  • Beyond Blue: 1300 224 636 (24/7 support)

  • Griefline: 1300 845 745 (8am–8pm, 7 days/week)

  • Parent Line (Victoria) :13 22 89 (8am–midnight, 7 days/week)

  • Kids Helpline: 1800 55 1800 (24/7 support for ages 5–25)

  • Safe Steps (Family Violence): 1800 015 188 (24/7 family violence response)

  • 1800 RESPECT (Sexual Assault/DV) : 1800 737 732 (24/7 national sexual assault/domestic violence)

I, as a South Indian woman, owner and practitioner of Serenity Counselling and Consulting Services acknowledges the Yorta Yorta people as the Traditional Custodians of the unceded land, waters and community where I live and work. I acknowledge the tribes of Aboriginal people who lost their connection to the land, waters and community during colonisation. 

I extend my respect to the Ancestral wisdom, as well as Elders past, present and emerging. I also pay my respect to Aboriginal and Torres Strait Islander people visiting this website and accessing service via Serenity Counselling and Consulting Services.

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I strive to provide a space that is inclusive of your disability, neurodivergence, diverse bodies, participants from  LGBTIQASBP+ communities , race, skin colour, and ethnicity where your lived experience is valued, your voice is heard and respected. I am committed to offer a space where your strengths and expertise is celebrated. I am committed to continue my process of unlearning of internalised -isms and learning from lived experience voices. 

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I am dedicated to offer a space that is evolving with listening and reflecting of experiences of participants that I have a the honour of working with, colleagues that generously shares their wisdom as well as the teachers I have the privilege of learning from.

Serenity Counselling & Consulting Services
 

A lit lantern space for the weary, inviting you back to yourself.

@2025 Serenity Counselling and Consulting Services

Copyright 2025. Serenity Counselling and Consulting Services. All Rights Reserved.